RIGHT OF CANCELLATION/RETURN/WITHDRAWAL

1. Right of Cancellation/Return and Withdrawal for Service Use: As stated in Article 15, paragraph (ğ) of the Distance Contracts Regulation of the Consumer Rights Law (See: http://www.resmigazete.gov.tr/eskiler/2014/11/20141127-6.htm), “Contracts concerning services instantly performed electronically or intangible goods instantly delivered to the consumer,” the Customer cannot exercise the right of cancellation/return or withdrawal after purchasing the service/term-use right product in question. For cancellation/return or withdrawal to be possible, there must be an unresolved problem with the software through which the service is provided.

2. User Transfer for Service/Term-use Right Products: The Service/Term-use Right is assigned to the mobile number specified by the Customer at the time of purchase. The customer may later change their mobile number, as necessary, without changing their customer name or information.

3. If payments are made by credit card or similar payment card, the consumer may request that the payment be canceled on the grounds that the card was used without their consent or in an unlawful manner. In this case, the card issuer will refund the payment amount to the consumer within 10 days of receiving notification of the objection.